fb78 Privacy Policy

1. Introduction

fb78 ("we", "our", "us") operates the website https://fb78.vip and is committed to safeguarding the privacy and personal information of all users who access or use our online casino and sports betting platform. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.

By accessing fb78 and creating an account or placing bets, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. Please read this document carefully. If you do not agree with any part of this policy, you should discontinue use of the platform immediately.

2. Information We Collect

We collect information to provide, maintain, and improve the services offered on fb78. The types of data collected fall into three broad categories: information you provide directly, information collected automatically, and information from third parties.

Information You Provide Directly

• Full name, date of birth, and gender (required for account registration and age verification — you must be 21 years or older to use fb78)
• Email address, phone number, and residential address in Bangladesh (Dhaka, Chittagong, Sylhet, or other divisions)
• Government-issued identity documents submitted for Know Your Customer (KYC) verification, such as National ID (NID), passport, or driver's licence
• Communications you send to our customer support team via email at [email protected]

Information Collected Automatically

• IP address, device type, operating system, browser type and version, and approximate geographic location derived from IP data
• Session data including pages visited, time spent on each page, betting activity logs, game play history, and deposit or withdrawal transaction records
• Cookies, local storage identifiers, and similar tracking technologies as described in Section 6 of this policy

Information from Third Parties

• Transaction confirmation data received from payment processors including bKash, Nagad, Rocket, and Upay when you make a deposit or withdrawal
• Fraud prevention and identity verification data from third-party compliance service providers engaged to protect the platform and its users
• Publicly available information where we are required to conduct enhanced due diligence under anti-money laundering obligations

3. How We Use Your Information

fb78 processes personal data only for legitimate, specific purposes related to the operation of our platform. We do not process data in ways that are incompatible with the purposes for which it was originally collected. Your information is used for the following purposes:

• Account creation, authentication, and profile management — including verifying your identity and confirming that you meet the 21+ age requirement
• Processing deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa, and Mastercard — and maintaining accurate financial transaction records
• Delivering and improving our gaming services including cricket betting, slots, live casino games, crash games, and all other products available on fb78
• Fraud detection, money laundering prevention, and responsible gaming monitoring — including identifying unusual betting patterns that may indicate problem gambling
• Sending service-related communications such as account verification emails, transaction confirmations, and security alerts — these are not promotional messages and cannot be opted out of while your account is active
• Sending promotional communications, bonus offers, and tournament updates — but only when you have explicitly opted in to receive such messages, and always with the option to unsubscribe

We rely on your contractual consent when processing data for account management and payment purposes. We rely on our legitimate interests for fraud prevention, platform security, and analytical improvements. For direct marketing, we rely on your explicit opt-in consent.

4. Payment & Financial Data

When you make a deposit or withdrawal on fb78 using bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or card networks such as Visa and Mastercard, your payment details are processed by our certified payment partners. fb78 does not store full card numbers, mobile banking PINs, or mobile money credentials on its own servers.

Financial transaction records — including deposit amounts, withdrawal requests, wagering history, and bonus balances — are retained as required for regulatory compliance, anti-money laundering obligations, and accurate account history. These records may be retained for a minimum period even after account closure.

5. Sharing of Your Information

fb78 does not sell your personal data. We share your information only in limited, defined circumstances with trusted categories of recipients:

• Payment service providers (bKash, Nagad, Rocket, Visa, Mastercard) strictly for processing your financial transactions — these providers operate under their own privacy frameworks and are contractually bound to protect your data
• Identity verification and KYC compliance partners engaged to confirm that all users meet the 21+ age requirement and to comply with anti-money laundering regulations
• Law enforcement authorities, regulatory bodies, or courts when fb78 is legally compelled to disclose information — for example, in response to a valid court order, subpoena, or government regulatory inquiry
• IT infrastructure and hosting service providers who maintain fb78's servers and data systems — these providers access only the minimum data necessary to deliver their technical services and are bound by strict data processing agreements

In every case where third-party sharing occurs, fb78 ensures that appropriate contractual data protection safeguards are in place. We do not share your data with advertising networks, social media analytics companies, or data brokers.

6. Cookies & Tracking Technologies

fb78 uses cookies and similar local storage technologies to operate the platform reliably, remember your session preferences, and improve your overall experience. A cookie is a small text file placed on your device. We do not use cookies to collect sensitive personal information or track your activity outside of fb78.

Types of Cookies We Use

• Essential cookies — required for core platform functionality such as user authentication, session management, and secure payment page access. These cannot be disabled without breaking the service.
• Performance and analytics cookies — used to understand how users navigate fb78, which games or sports markets are most popular, and where technical errors occur. This data is aggregated and anonymized.
• Preference cookies — used to remember your language choice, display settings, and other customization options so you do not need to re-enter them each visit.

You can manage or disable non-essential cookies at any time through your browser settings. Note that disabling essential cookies may prevent parts of fb78 from functioning correctly. For more details, refer to your browser's help documentation.

7. Data Retention

fb78 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. Account data is retained for the duration of your active account relationship with fb78 plus any mandatory retention period imposed by financial regulation.

If you close your account, fb78 will delete or anonymize your personal information within a reasonable time, subject to retention requirements for financial records, unresolved disputes, or fraud investigations. You may contact [email protected] to request an account deletion and receive confirmation of the data retention timeline that applies to your account.

8. Your Rights

As a user of fb78, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our privacy team at [email protected] with your registered account email address and a description of your request:

• Right of access — you may request a copy of the personal data fb78 holds about you, along with information on how it is being used
• Right of rectification — if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it without undue delay
• Right of erasure — you may request the deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations
• Right to restrict processing — you may request that we temporarily suspend processing of your data while a correction or objection request is being evaluated
• Right to withdraw consent — where processing is based on your consent (for example, for direct marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal

We will respond to all valid data rights requests within 30 days. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

9. Data Security

fb78 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit, access controls that restrict employee access to personal data on a need-to-know basis, regular security audits and vulnerability assessments of our platform infrastructure, and secure data storage practices with encrypted backups.

While fb78 takes data security seriously and invests in industry-standard protections, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately at [email protected] if you suspect any unauthorized access to your account.

10. Protection of Minors

fb78 is strictly an adults-only platform. Users must be 21 years of age or older to register an account and use any service on fb78.vip. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Age verification is a mandatory step during the account registration process and is enforced through KYC document review.

If fb78 becomes aware that personal data has been collected from a user under the age of 21 without verified parental consent, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on fb78, please contact us immediately at [email protected].

11. Third-Party Links

fb78.vip may reference third-party service names such as payment providers (bKash, Nagad, Rocket) and game studios (Pragmatic Play, Evolution Gaming, Spribe) in the course of describing our platform services. These third-party providers operate their own independent platforms and privacy policies. fb78 is not responsible for the privacy practices or content of any third-party service. We recommend reviewing the privacy policies of any third-party service you use in connection with your fb78 account.

12. Changes to This Privacy Policy

fb78 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify active users by email or by displaying a prominent notice on the platform.

Your continued use of fb78 after any changes to this Privacy Policy are posted constitutes your acceptance of those changes. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way fb78 processes your personal data, please contact our privacy and data protection team. We are committed to responding promptly and transparently to all privacy-related enquiries.

Email: [email protected] — Please include your registered account email address and a clear description of your query. Our team aims to respond to all privacy requests within 5 business days.