fb78 Frequently Asked Questions
Everything you need to know about your fb78 account, payments via bKash, Nagad and Rocket, cricket and slots betting, bonuses, and staying safe while playing.
Welcome to the fb78 FAQ page — your go-to resource for clear, concise answers to the questions Bangladeshi players ask most often. Whether you are brand new to fb78 and figuring out how to create an account, or you are an experienced player chasing a bonus or sorting out a withdrawal, this page covers it all. Browse the sections below or scroll to find exactly what you need.
Easy Account Setup
Create your fb78 account in minutes using just a mobile number. No complicated paperwork required to get started.
Fast bKash & Nagad Payments
Deposit and withdraw using bKash, Nagad, or Rocket in BDT. Transactions are processed quickly with minimal fees.
Cricket & Live Casino
Bet on BPL, IPL, T20 World Cup, and more. Access live dealer tables and hundreds of slots from your phone.
Generous Bonus Offers
New and returning players can claim welcome bonuses, free spins, and reload promotions. Always check the current terms before claiming.
Secure & Responsible Platform
fb78 uses SSL encryption to protect your data. We support responsible gaming tools for players aged 21 and above.
Account & Registration
How do I create an fb78 account?
Creating an fb78 account takes under three minutes. Visit the fb78 Login page, click the registration option, enter your mobile number, set a password, and confirm your details. You will receive an OTP on your phone to verify the number. Once confirmed, your account is active and you can make your first deposit via bKash, Nagad, or Rocket.
What documents do I need for KYC verification on fb78?
fb78 may request a government-issued photo ID such as a National ID card (NID) or passport for identity verification. In some cases a selfie holding your ID is also required. Submitting accurate documents speeds up the process — verified accounts typically gain access to higher withdrawal limits and all payment methods.
I forgot my fb78 password — how do I reset it?
On the fb78 Login page, tap the 'Forgot Password' link and enter the mobile number linked to your account. You will receive an SMS with a one-time reset code. Enter that code, choose a new strong password, and log in normally. If you no longer have access to that number, contact fb78 support at [email protected].
Can I have more than one fb78 account?
No. fb78 allows strictly one account per person, per device, and per household. Creating multiple accounts to claim bonuses more than once is a breach of the Terms and Conditions and may result in account suspension and forfeiture of winnings. If you suspect a duplicate was created by mistake, contact support immediately.
Deposits & Withdrawals
How do I deposit money on fb78 using bKash?
Log in to your fb78 account, go to the Deposit section, and select bKash as your payment method. Enter the amount you wish to deposit (minimum ৳200), follow the on-screen instructions to complete the bKash Send Money flow, and the funds should appear in your fb78 balance within a few minutes. Always use the merchant number displayed in the fb78 deposit screen — do not send funds to any other number.
Does fb78 support Nagad and Rocket for deposits?
Yes. fb78 supports Nagad, Rocket (Dutch-Bangla Bank), and bKash for both deposits and withdrawals. Upay is also available on some account tiers. The process is the same as bKash — select your preferred method in the Deposit section and follow the steps shown. All transactions are in BDT.
How long does a bKash deposit take on fb78?
bKash deposits on fb78 are typically credited within 1 to 5 minutes of a successful Send Money transaction. If your balance has not updated after 10 minutes, check that you sent the money to the correct merchant number and take a screenshot of the bKash transaction ID to share with fb78 support.
What is the minimum withdrawal amount on fb78?
The minimum withdrawal amount on fb78 is ৳500. Withdrawals are processed to the same mobile banking method used for the most recent deposit, which helps prevent fraud. Make sure your bKash or Nagad number is correctly registered on your fb78 account before requesting a withdrawal.
Are there any fees for deposits or withdrawals on fb78?
fb78 does not charge a platform fee for standard deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own transaction charges according to their standard rates. We recommend checking your provider's current fee schedule before initiating a large transaction.
Games & Gameplay
Can I bet on BPL matches on fb78?
Yes. fb78 offers cricket betting on BPL (Bangladesh Premier League), IPL, T20 World Cup, and international Test and ODI series featuring the Bangladesh Tigers. Markets include match winner, top batsman, total runs, and live in-play betting. Head to the Cricket section for all available fixtures and odds.
Is fb78 mobile-friendly? Can I play on my Android or iPhone?
Absolutely. fb78 is built as a mobile-first platform and runs smoothly on any modern Android or iPhone browser without needing an app download. The site is optimised for smaller screens, fast load times on 4G connections, and touch-friendly navigation — so the full casino and sports betting experience is available wherever you are in Bangladesh.
What types of casino games are available on fb78?
fb78 offers a wide selection of games including live dealer tables (baccarat, roulette, blackjack, Andar Bahar, Dragon Tiger) powered by providers like Evolution Gaming and Ezugi, hundreds of video slots from Pragmatic Play and NetEnt, crash games, fishing games, and virtual sports. New titles are added regularly so the library stays fresh.
Are the games on fb78 fair and random?
All games on fb78 use certified RNG (Random Number Generator) technology sourced from reputable international software providers. The slots and table games from Pragmatic Play, NetEnt, Microgaming, and similar studios are independently tested for fairness and RTP accuracy. fb78 displays the RTP percentage for each slot game in the game information panel.
Bonuses & Promotions
What welcome bonus does fb78 offer to new players?
fb78 offers a welcome bonus on your first deposit — the exact percentage and maximum amount are shown on the current promotions page at the time of registration. New players from Bangladesh depositing via bKash, Nagad, or Rocket are typically eligible. Always read the associated wagering requirements before opting in, as the rollover conditions determine when you can withdraw bonus-derived winnings.
What are the wagering requirements on fb78 bonuses?
Wagering requirements (also called rollover) on fb78 specify how many times you must bet the bonus amount before you can withdraw any winnings earned from it. For example, a 20x rollover on a ৳1,000 bonus means you must place ৳20,000 in total bets before the bonus converts to withdrawable cash. Check the specific terms for each promotion — they vary.
Do free spins winnings count toward wagering on fb78?
Yes. When fb78 awards free spins as part of a promotion, any winnings generated from those spins are typically subject to a wagering requirement before withdrawal. The specific rollover multiplier is stated in the promotion terms. Free spins credited as a standard loyalty reward (not attached to a deposit bonus) may have different or zero wagering conditions — always verify in the promotion details.
Is there a VIP or loyalty programme on fb78?
fb78 rewards loyal players through a tiered VIP programme. As you wager more, you move up levels and unlock benefits such as higher withdrawal limits, personalised reload bonuses, faster customer service, and exclusive promotions during major cricket events like BPL or IPL. Contact support for details about your current VIP status and how to advance.
Safety & Responsible Gaming
Is fb78 legal and safe to use in Bangladesh?
fb78 operates as an internationally licensed online gambling platform serving Bangladeshi players. The site uses SSL encryption to protect all data transmissions and financial transactions. Player funds are kept separate from operational accounts. While online gambling regulations in Bangladesh are evolving, fb78 is committed to providing a safe, fair, and transparent experience for adult players (21+).
What is the minimum age to play on fb78?
The minimum age to register and play on fb78 is 21 years old. This requirement applies to all players regardless of location within Bangladesh. fb78 takes age verification seriously — if there is any doubt about a player's age during the KYC process, the account will be placed on hold until the player provides proof of age. Underage gambling is strictly prohibited.
How can I set a deposit limit or self-exclude on fb78?
fb78 supports responsible gaming by offering deposit limits, session time reminders, and self-exclusion options. To set a deposit limit, go to your account settings and choose the responsible gaming section. For a temporary or permanent self-exclusion — where your account is suspended so you cannot play — contact fb78 support at [email protected]. We encourage any player who feels gambling is affecting their wellbeing to use these tools without hesitation.
Still Have Questions?
Our support team is available around the clock to help Bangladeshi players with any issue. Reach us at [email protected] or explore more of the fb78 platform below.